Essential Questions to Contractors
Your Questions, Answered with Expertise
Essential Questions to Contractors
Your Questions, Answered with Expertise
Need Help? We’re Here to Support You
Everything You Need to Know About Our Services
At Sicon Group, we’re committed to delivering not only top-quality roofing and waterproofing solutions, but also reliable support every step of the way. Whether you have questions about our services, certifications, or processes, you’ll find the answers right here.
What services does Sicon Group offer?
We specialize in industrial and commercial roof restoration, roof maintenance, waterproofing systems, asbestos removal, new sheeting and cladding, gutters and downpipes, rust and corrosion control, roof insulation, polycarbonate sheeting, rope access, roof cleaning and more.
Which areas do you service?
We operate nationwide across all nine provinces of South Africa, including Gauteng, North West, Western Cape, Eastern Cape, Free State, KZN and the Garden Route.
What types of roofs do you work with?
We work on all metal, tile, concrete, and flat roofs within the industrial and commercial sectors.
Why is regular roof maintenance important?
Routine roof maintenance helps prevent leaks, reduce long-term costs and extend the lifespan of your roofing system.
What is a Certificate of Compliance (COC)?
Our COC program ensures that all projects are completed to the highest quality and safety standards and can be independently audited. Learn more about our COC program
Are your contractors certified and insured?
Yes. All Sicon Group technicians are qualified, insured, and certified in accordance with South African safety and industry standards. View certifications
Are your contractors certified and insured?
Yes. All Sicon Group technicians are qualified, insured, and certified in accordance with South African safety and industry standards. View certifications
Can you provide references?
Absolutely! We have an extensive Project Portfolio showcasing our work for leading industrial and commercial clients. List of our Letters of Recommendation
What happens if my COC is audited?
If selected for audit, your project will be inspected by an independent body. Any issues found must be rectified within 5 working days to maintain compliance.
Do you offer scheduled inspections?
Yes, as part of our 3- or 5-year maintenance programs, we offer free inspections at 1.5 years and again at 3 or 5 years, depending on the system used.
Can you work around HVAC units, solar panels, and skylights?
Yes. We are experienced in handling complex roofs with integrated equipment, ensuring no disruption to critical systems during roofing projects.
How do industrial conditions affect roofing materials?
Exposure to chemicals, foot traffic, and exhaust systems can degrade materials. We create site-specific specifications to ensure long-lasting protection in harsh environments.
What does your warranty cover?
Our warranty includes:
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R25 million public liability
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R5 million product defects
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R5 million workmanship cover
It excludes damages caused by extreme weather or external factors not related to our work.
Do you provide safety training for your crews?
Yes. Our team undergoes specialized training for each project site, including fall protection, rope access, and asbestos removal safety, fully compliant with local safety regulations. View our Health & Safety protocols.
Do you offer cool roofs and reflective coatings?
Yes. We install cool roofing systems and reflective coatings that help reduce thermal load and increase energy efficiency in large commercial buildings.
Can my roof be repaired instead of replaced?
Absolutely. We design cost-effective repair and coating systems that can restore and extend the life of your existing roof without full replacement.
Do you perform coatings to extend roof lifespan?
Yes. Our targeted coatings and repairs are formulated to improve durability, seal leaks, and boost your roof’s long-term performance.
Will I have a dedicated project manager?
Yes. Every project is assigned a dedicated project manager to ensure quality control, scheduling, updates, and clear client communication from start to finish.