Essential Questions
to Contractors
Your Questions, Answered with Expertise
Hiring a Roofing Contractor?
Ask the Right Questions Before You Commit
Choosing the right roofing contractor protects your building, your budget and your peace of mind. Before you sign, make sure you’re asking the questions that separate true professionals from the rest — here are the essentials, and exactly how Sicon Group measures up.
Always confirm a contractor’s credentials before any work begins — it’s what protects you if something goes wrong. All Sicon Group technicians are qualified, insured, and certified in accordance with South African safety and industry standards. View certifications
A COC proves the work meets recognised quality and safety standards and can be independently audited. Sicon Group’s COC program guarantees exactly that on every project. Learn more about our COC program
A vague or verbal warranty is a red flag. Sicon Group backs its work with a written warranty:
- R25 million public liability
- R5 million product defects
- R5 million workmanship cover
Excluding damage caused by extreme weather or external factors not related to our work.
Any reputable contractor should have a track record you can check. Browse our Project Portfolio and read our Letters of Recommendation from leading industrial and commercial clients.
Industrial and commercial roofs behave very differently from residential ones. Sicon Group works on all metal, tile, concrete, and flat roofs across the industrial and commercial sectors.
Poor safety practices put your staff, property and project at risk. Our crews are trained in fall protection, rope access, and asbestos removal safety, fully compliant with local regulations. View our Health & Safety protocols.
Projects go wrong when no one is accountable. Every Sicon Group project is assigned a dedicated project manager who handles quality control, scheduling, updates, and clear communication from start to finish.
On a live commercial site, disruption costs money. We’re experienced with complex roofs containing HVAC units, solar panels and skylights, ensuring no disruption to critical systems while we work.
A good contractor won’t push a full replacement you don’t need. We design cost-effective repair and coating systems that restore and extend the life of your existing roof.
The best contractors look after the roof long after installation. Our 3- and 5-year maintenance programs include free inspections at 1.5 years and again at 3 or 5 years, depending on the system used.
Chemicals, foot traffic and exhaust systems degrade materials quickly. We create site-specific specifications to ensure long-lasting protection in demanding environments.
Ask whether a contractor can actually lower your running costs. We install cool roofing systems and reflective coatings that reduce thermal load and improve energy efficiency in large buildings.
Confirm a contractor can genuinely service your site. Sicon Group operates nationwide across all nine provinces — Gauteng, North West, Western Cape, Eastern Cape, Free State, KZN and the Garden Route.
Make sure your contractor stands behind their compliance. If your project is selected for audit by an independent body, any issues found must be rectified within 5 working days to maintain compliance.
A contractor who only sells installations isn’t protecting your investment. Routine maintenance helps prevent leaks, reduce long-term costs, and extend the lifespan of your roofing system.